SMS Communication Policy

Last Updated: April 11, 2026

1. Overview

By providing your phone number, you consent to receive conversational text messages from Crestline Acquisitions regarding your inquiry or business relationship. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. We do not share mobile opt-in data with third parties.

This SMS Communication Policy explains how Crestline Acquisitions ("we," "our," or "us") uses text messaging (SMS/MMS) to communicate with you. By providing your mobile phone number and opting in to receive text messages, you agree to this policy.

2. Consent to Receive Messages

By providing your mobile phone number to Crestline Acquisitions, you expressly consent to receive conversational text messages from us regarding your inquiry or business relationship, including:

  • Property evaluation updates and offers
  • Appointment reminders and confirmations
  • Transaction status updates
  • Service-related notifications
  • Responses to your inquiries

Consent is not a condition of purchase or service. You may opt out at any time.

3. Message Frequency

Message frequency varies depending on your interaction with our services. Actual frequency may be higher during active transactions or inquiries. We send messages only as needed to respond to your requests and facilitate your real estate needs.

4. Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. We do not charge for text messages, but your carrier may charge you for messages sent and received. Please contact your mobile carrier for details about your messaging plan.

5. Supported Carriers

Our SMS service is available on major U.S. carriers, including but not limited to:

  • AT&T
  • T-Mobile
  • Verizon
  • Sprint
  • Boost Mobile
  • Cricket Wireless
  • Metro PCS
  • U.S. Cellular
  • Virgin Mobile

Carriers are not liable for delayed or undelivered messages.

6. How to Opt Out

You may opt out of receiving text messages at any time by:

  • Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
  • Contacting us at [email protected]
  • Calling us at (661) 485-4802

After opting out, you will receive one final confirmation message. You may continue to receive messages for a short period while your request is processed.

7. Help and Support

For help or more information about our SMS program, reply HELP to any message or contact us at [email protected] or (661) 485-4802.

8. Privacy and Data Protection

We do not share mobile opt-in data with third parties for marketing purposes.

We respect your privacy and will not share your mobile phone number with third parties for their marketing purposes. Your information is handled in accordance with our Privacy Policy. We use industry-standard security measures to protect your phone number and message content.

9. Automated Messages

Some messages may be sent using automated technology. These messages are designed to provide timely updates about your property inquiry or transaction. You may receive both automated and personal messages from our team.

10. Accuracy of Information

You are responsible for providing and maintaining accurate mobile phone number information. Please notify us immediately if your phone number changes to ensure you continue to receive important messages and to prevent messages from being sent to the wrong recipient.

11. Limitations and Disclaimers

We are not responsible for:

  • Delayed or undelivered messages due to carrier issues
  • Messages received after you have opted out (during processing period)
  • Charges from your mobile carrier
  • Compatibility issues with your mobile device

12. Changes to This Policy

We may update this SMS Communication Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued participation in our SMS program after changes are posted constitutes acceptance of the modified policy.

13. Contact Information

For questions about this SMS Communication Policy or our text messaging program, please contact us:

Crestline Acquisitions

Email: [email protected]

Phone: (661) 485-4802

To opt out, text STOP to any message or reply HELP for assistance.